NEW CANCELLATION POLICY!
The salon has implemented a new cancellation policy after an unusually high volume of last minute cancellations this recently. We’ve always had a cancellation policy but we’ve been very lenient in an effort to create the most positive experience for our guests and we understand sometimes life just gets in the way. However, in an effort to avoid another price increase we need to crack down. Please remember we are all commission based employees and every gap in our books decreases our paychecks. As much as I enjoy some downtime, at the end of the day I still have bills to pay!
Cancellation and Rescheduling Policy–
If an appointment is cancelled within 48 hours, a 50% non-refundable deposit will be needed to schedule a future service.
If an appointment is no-showed, the entire service must be paid before rescheduling. A pre-payment of 50% will also need to be paid for the next scheduled service.
We thank you guys for your understanding!